Categories: 

North America

change location

Process Quality Associates Inc.

Address:
2-690 King St
London, ON N5W 2X3 CA
Phone: (519) 667-1720
Toll Free Phone: 1(800) 837-7046
Fax: (519) 667-1722
Mailing Address:
2-690 King St
London, ON N5W 2X3 CA
Legal Name: Process Quality Associates Inc.
Year Established: 1988
 Company Information
Listed in:
Engineering Services
Business Support Services
Management, Scientific & Technical Consulting Services
Administrative Management & General Management Consulting Services

Description:
Process Quality Associates (PQA) is a team of professionals who help companies rapidly improve their quality, productivity, efficiency, profitability, and stakeholder satisfaction. PQA was recognized by Alliance Canada (formally Canadian Manufacturers Association) as one of only 18 consultants across Canada with the necessary experience for implementation of ISO-9000 (1994). Our consultants and trainers have assisted over 120 companies with various phases of their ISO-9000 or QS-9000 implementation projects since 1989. PQA specialists were involved in the first ISO-9000 certification in Romania in 1995. Don Whitred, PQA Sr. Associate was involved in the first ISO-9000 certification in Canada in 1989 (Northern Telecom Bramalea). PQA developed the concept of the 8 Competitive Factors for ensuring every employee could participate in making any ISO/QS-9000 system simultaneously focused on the customers, company, and employees. The result of this special implementation process can be: * 76% reduction in customer complaints * 351% return on investment for the ISO/QS project * 30% increase in employee morale * 6 times lower risk of bankruptcy PQA is the sole distributor and implementor of the Plexus (r) QS-9000 Implementation system. Plexus was found to be the best system of the hundreds used by the Tier I suppliers, and was so good, Ford Chrysler & GM purchased the rights to the program. Automotive Industry Action Group (AIAG), a partnership between the Big 3 and major suppliers endorses Plexus as the recommended and preferred method to implement QS-9000. PQA also specializes in total quality management, quality function deployment (QFD), preventive maintenance, statistical analysis and SPC, error of measurement, design of experiments (DOE), single minute exchange of dies (SMED), material resource planning (MRP II), customer & employee surveys and their analysis, absenteeism reduction, union avoidance and decertification strategies, synchronous manufacturing and theory of constraints (TOE), strategic & business planning, HAACP, failure mode effect analysis (FMEA) for both design and process, internal auditor training, lead assessor training, problem solving & troubleshooting workshops, turnaround and crisis management, government funding and grant applications, research & development (R&D), computer simulations and statistical modeling. Call PQA today at (800)-837-7046 for a free half hour consultation and needs assessment.

 Map
 Products
Software
 Services
Consulting
Consulting and training programs in quality assurance, project management, ISO-9000, QS-9000, HACCP, GMP, productivity, quality system audits, strategic planning, scheduling, and software systems.

Training Courses
Public, private, and customized training courses & workshops in 75 different technical topics (eg. problem solving & troubleshooting, quality assurance tools, management systems, 9 Competitive Factors, strategic planning, auditing, geometric dimensioning & tolerancing (GDT), single minute exchange of dies (SMED), ISO-9000 ISO-9001 QS-9000 HACCP, 16949, Measurement system analysis (MSA), R&R studies, statistical analysis, computer aided modeling & simulation, software quality assurance, etc.)

Quality Management Auditing
Design, conduct, and report on 2nd and 3rd party quality management audits for verifying the existence and effectiveness of the quality systems of customers (product stewardship), self (internal audits), and suppliers (supplier support and development).

Project Management
Project management services help clients define the scope of the project, responsibilities, available resources, deadlines, costs, interactions, precedents, and sequences for the safe, quick, and cost effective implementation of large, risky, or highly important projects and goals.

Total Quality Management
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services

Sales And Marketing
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for manufacturers.

Six Sigma Implementation
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services

Iso 14001 Environmental Services
Consulting, auditing, & implementation services for environmental assessments and management systems

Strategic Planning
Assessment, planning, facilitation, & implementation services for strategic planning and business planning.

Iso 9001 Quality Management Services
Consulting, auditing, assessment, training, facilitation, technical support, technical writing, and implementation services

Iso 13485 Medical Device Services
Consulting, auditing, facilitation, technical support, technical writing, planning, & implementation services

Iso/Ts 16949 Automotive Quality Services
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for auto parts manufacturers.

As 9000 Quality Management For Aerospace
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for aerospace manufacturers.

Energy Conservation & Efficiency
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for energy efficiency, alternative energy sources, and sustainable development

Project Management Services
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for project management, project scheduling, and risk assessment.

Business Excellence
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for business excellence

Problem Solving
Technical problem solving, trouble shooting, problem diagnosis, start up, prototyping, and improvement using quality assurance and/or engineering principles.

Business Process Management
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services

Statistical Analysis, Experiments, Forecasting
Design, consulting, auditing, analysis, facilitation, assessment, technical support, technical writing, and implementation services for auto parts manufacturers.

Theory Of Constraints (toc)
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services

Lean Manufacturing
Consulting, auditing, facilitation, assessment, technical support, technical writing, and implementation services for manufacturers.